Call Center Helpdesk Job at AppleOne, New York, NY

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  • AppleOne
  • New York, NY

Job Description

Job Description

Job Description

Global IT company located in downtown Manhattan is seeking Call Center Helpdesk Reps for Immediate interviews. Office is located close to the World Trade Center.

Description:
- Providing telephone technical support such as password resets and basic trouble shooting,
- Providing professional and courteous customer service to call callers
- Will be providing support to callers including answer questions or assisting with tech support
- Accurately entering data into a Call Center system
- Maintain login to the Call Center System to answer incoming calls

Requirements:
- 1-2 years of call center experience
- 1-2 years of technical support in a call center environment
- Ability to navigate between different systems for tools and resources
- Strong ethic with great attendance
- Flexibility to work different shifts including nights and weekends

Interviews will be scheduled immediately for qualified applicants. Currently hiring to fill 70 call center seats for a seasonal project.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1504

Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.

Job Tags

Temporary work, Seasonal work, Immediate start, Currently hiring, Shift work, Night shift,

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