Job Description
About FCHC:
Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health care leader in Florida. We provide comprehensive primary and specialty health care and patient support services through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast. Our mission is to ensure that everyone in our communities has access to culturally competent, high-quality health care that they can afford. FCHC has locations in Clewiston, Moore Haven, Okeechobee, Fort Pierce, Port St. Lucie, Stuart, Indiantown, Pahokee and West Palm Beach. FCHC’s Corporate Office is centrally located in West Palm Beach, Florida. FCHC has multiple staff members who speak Spanish and Creole, and translation is available for other languages as needed. FCHC has created a “one-stop shop” for patients–providing Pediatric and Adult Primary Care, Dental, OB/GYN and Women’s Health, Infectious Disease, Behavioral Health, Pharmacy, chronic disease education and care management, referral assistance, benefit enrollment assistance and coordination, and telehealth services. Our patients benefit from a “medical home” model, where they may access our extensive array of health care clinicians and services in an atmosphere where they are treated with respect, care, and concern.
Mission
The Mission of Florida Community Health Centers, Inc. (FCHC) is to provide accessible, cost-effective, high-quality, comprehensive health care to all persons in our communities.
Vision
Florida Community Health Centers, Inc. (FCHC) will maintain strong leadership in, and advocate for, the provision of health care services.
FCHC will foster and promote collaborative relationships and will develop partnerships with local, state, and federal public health service agencies and the community in general, to enhance the quality of delivery systems for comprehensive health care. FCHC will be an employer of choice and will demonstrate excellence with a highly trained staff and governing board.
Values
FCHC values Integrity, Compassion, Commitment to serving others (external and internal to the organization), Innovation, Effectiveness (cost and outcome), Efficiency, being Mission-driven, Commitment to serving others internal to organization and Commitment to Excellence.
Position Summary: The Communications & Marketing Specialist is responsible for working directly with Senior and Center‐ level leadership to increase engagement, FCHC brand recognition, and organizational growth. This will be accomplished through engagement with, and dissemination of information to, patients, staff, stakeholders, and the community at large. The role is responsible for the development of internal content and a Communication Plan that aligns with FCHC’s major organizational objectives and goals.
This role requires active engagement and interpersonal interaction with FCHC’s patients, communities, stakeholders, and the media ‐‐ as well as the use of social media outlets. It requires the frequent production of content to educate FCHC patients and community, foster a collaborative work environment, and promote FCHC’s brand. Utilizing communication tools to increase community awareness of FCHC services, managing and attending public/outreach events, and leadership of special projects are required. This involves significant interpersonal interaction as well as interaction on several communication platforms, including social media outlets. This role includes responsibility for the development of marketing materials (flyers, press releases, satisfaction review cards, etc.), public service announcements, videos, newsletters, and emails as well as possible communication with governmental and accrediting entities.
The Communications & Marketing Specialist is responsible for developing and maintaining current content for the organization’s website and social media outlets. They must routinely assess informational materials for compliance with regulatory standards (i.e. Health Resources and Services Administration (HRSA) Health Center Program) and assure adherence to brand guidelines. This position plays an integral role in building the organization’s patient population and establishing long‐term visibility in service area communities.
Roles and Responsibilities:
Qualifications and Education Requirements:
Minimum Requirements (experience, training, and education): To effectively fulfill this position, candidate must meet the following requirements:
Skills and Abilities:
Our mission here at Florida Community Health Centers, Inc. is to provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you!
Our mission here at Florida Community Health Centers, Inc. is to provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you!
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