Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

aXlES3BBU2tXdyt5VFhaM3BqRzRMaG5naWc9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Flexible hours,

Similar Jobs

Drive Staff

Dedicated Local Truck Driver Job at Drive Staff

DEDICATED CLASS A TRUCK DRIVER We are looking for Experienced Drivers for Day and Night shifts. Great Home Time Local or Semi Local $85,000 TO $100,000 Per Year DAY SHIFT Monday - Friday Start Time 10:00am - 5:00pm WEEKENDS OFF Driver layover 2 Nights... 

Sanford Health

Clinical Care Leader Infusion - RN - Infusion Center Job at Sanford Health

 ...highly motivated and experienced oncology nurse that has the ability to lead others, inspire...  ...with both the medical oncology clinic and infusion center day to day operations. Ensuring our...  .... Competent in the registered nurse (RN) skills of the infusion unit. Knowledge of... 

Northern Clearing Inc.

Farm Manager Job at Northern Clearing Inc.

 ...time Farm Laborer to assist in all day to day farm operations. RESPONSIBILITIES INCLUDE: Assist with planting, seeding, and harvesting crops. Assist with mixing fertilizer and running sprayer and fertilizer equipment. Operate farm equipment including, but... 

ISLAND PEER REVIEW CORP

Nursing Facility Resolution Reviewer (RN req'd) Job at ISLAND PEER REVIEW CORP

 ...responsible for the day-to-day case management of nursing facility quality of care complaints...  ...(DOH). As a Nursing Facility Resolution Reviewer, you will interface with the resident...  ...document. If approved to work remotely, must have secure internet that meets the... 

Optimum

Customer Success Specialist (Hiring Immediately) Job at Optimum

 ...interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies,...