Data Entry Specialist Job at Russell Tobin, Hartford, CT

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  • Russell Tobin
  • Hartford, CT

Job Description

Job Title: Data Entry and Analysis Specialist

Duration: 5 Months + Contract can get extended performance basis

Anticipated Start Date: 07/01/2025

Location: On-site: Hartford (top preference), Florida North, or San Antonio

Schedule: Monday – Friday

Job Description

Responsibilities:

  • Accurately produce and modify Enrollment forms, benefit highlight sheets, and premium worksheets.
  • Process employee information and coverage selections for personalized Enrollment forms, ensuring accuracy and security of PII.
  • Maintain and manage work queue, interacting directly with business partners to consult on processes and deliverables.
  • Contribute to the development of new or enhanced processes, materials, and offerings, participating in the implementation of approved ideas.
  • Collaborate with team members and representatives from other departments to ensure customer expectations are met.
  • Deliver consistently accurate and cost-effective materials for standard and non-standard Enrollment requests.
  • Develop and maintain expertise on team procedures, policies, and end-to-end Enrollment processes in an ever-changing environment.

Skills and Qualifications

  • Thrives while working under pressure and within tight timelines.
  • Is self-directed, knows what needs to be done and often does it before being asked.
  • Proficient knowledge of Microsoft Office applications.
  • Strong customer service.
  • Demonstrates inclusive and collaborative behavior.
  • Works effectively and efficiently.
  • Demonstrates effective communication skills and strong writing skills.
  • Independently solves problems.
  • Basic knowledge of Group Benefits insurance products, enrollment types, and medical underwriting guidelines.
  • Basic knowledge of Case Management.

Candidate Requirements

  • No specific degree or certifications required.
  • Attention to detail needed.
  • Prior knowledge in Insurance and Supplemental/Voluntary Lines.
  • Top 3 must-have hard skills:
  1. Data Entry
  2. Attention to detail
  3. Able to work independently
  • Basic Microsoft Skills
  • Data entry skills

Performance Expectations

  • Once trained, expected to complete at least 10 requests per day.

Interview Information

  • Interview availability: TBD
  • Number and type of interviews: TBD
  • No technical/coding assessment included.
  • Extra interview prep: TBD

Training

  • Training will be handled by Nelly Morales.
  • Training includes grabbing requests from Salesforce and entering details into a separate system to generate marketing materials .

Team and Project Overview

  • This new team will assist during peak season, supporting the sales team by processing requests for marketing materials.
  • Contractors will review requests and enter help request details into the system to create marketing materials for enrollment campaigns.
  • Supports Data Management Consultants for efficient processing during peak periods.
  • Autonomy and ownership of the work queue are emphasized.

Job Tags

Contract work, For contractors, Monday to Friday,

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