Head Universal Banker (40 Hours) - World Trade Center - Long Beach Branch Job at Citi, Long Beach, CA

aWlmSXJRT2hXQWkyVDM5MW96V3lKUmJsamc9PQ==
  • Citi
  • Long Beach, CA

Job Description

The Head Universal Banker is responsible for providing exceptional service delivery to internal and external customers in coordination with the Branch team. The role involves executing all service transactions such as deposits, payments, address changes, replacement card orders, disputes, and sales including opening accounts and credit cards to deepen client relationships. Responsibilities include exhibiting strong sales and service skills, acting as a subject matter expert for the branch, continuously learning new and existing products, providing exceptional service to resolve account issues, greeting and interacting with clients to identify sales and service needs, educating clients on digital capabilities, using marketing tools and digital technology to present product offers, connecting clients to appropriate partners, taking ownership of client problems, encouraging use of self-service channels, ensuring follow-up items are completed, executing financial transactions in accordance with bank policies, creating a welcoming environment, adhering to Citibank policies and operational controls, managing cash supply and vault cash, demonstrating leadership skills, promoting branch incentive programs, providing guidance and coaching to peers, resolving complex client issues, and providing feedback to management. Qualifications include 1-3 years relevant experience, face-to-face customer service, digital engagement, basic sales/referrals experience, client service orientation, sales experience desired, excellent communication skills, analytical and problem-solving skills, basic computer and digital tools skills, and preferred retail experience. Education required is a High School diploma or equivalent.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Citi Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time,

Similar Jobs

COMLUX AMERICA LLC

Flooring/Carpet Installer Job at COMLUX AMERICA LLC

 ...JOBDESCRIPTION Looking for candidates to fill our Interior Install roles. POSITION SUMMARY : Under close supervision, learn to install fabricated aircraftinteriors including cabinetry components,galleys, closets, divans, lavatories, side ledges, bulkheads,... 

Palo Alto Networks, Inc.

Strategic Insights Analyst - Global Customer Services Job at Palo Alto Networks, Inc.

 ...Palo Alto Networks is now looking for a data professional for the role of Strategic Insights Analyst. You will use your business acumen and technical knowledge to develop and deliver Business Intelligence and Analytics solutions for your internal cus Customer Service,... 

CarMax

Vehicle Condition Assessor Job at CarMax

 ...Provide an iconic customer experience. At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating... 

Gpac

Business Development - Construction Job at Gpac

Job Description: Business Development Professional - Commercial Construction We are seeking a seasoned Business Development Professional with 7+ years of experience in the Commercial construction industry. This position is with a highly regarded local General Contractor... 

Renard International Hospitality Search Consultants

Front Office Manager with Caribbean experience - Bahamas Job at Renard International Hospitality Search Consultants

 ...Front Office Manager with mandatory Bahamian experience - Bahamas Located on a pristine island in the Bahamas, this 110+ villa luxury resort is an iconic destination offering unparalleled privacy, world-class service, and exceptional guest experiences. Designed for...