Head Universal Banker (40 Hours) - World Trade Center - Long Beach Branch Job at Citi, Long Beach, CA

aWlmSXJRT2hXQWkyVDM5MW96V3lKUmJsamc9PQ==
  • Citi
  • Long Beach, CA

Job Description

The Head Universal Banker is responsible for providing exceptional service delivery to internal and external customers in coordination with the Branch team. The role involves executing all service transactions such as deposits, payments, address changes, replacement card orders, disputes, and sales including opening accounts and credit cards to deepen client relationships. Responsibilities include exhibiting strong sales and service skills, acting as a subject matter expert for the branch, continuously learning new and existing products, providing exceptional service to resolve account issues, greeting and interacting with clients to identify sales and service needs, educating clients on digital capabilities, using marketing tools and digital technology to present product offers, connecting clients to appropriate partners, taking ownership of client problems, encouraging use of self-service channels, ensuring follow-up items are completed, executing financial transactions in accordance with bank policies, creating a welcoming environment, adhering to Citibank policies and operational controls, managing cash supply and vault cash, demonstrating leadership skills, promoting branch incentive programs, providing guidance and coaching to peers, resolving complex client issues, and providing feedback to management. Qualifications include 1-3 years relevant experience, face-to-face customer service, digital engagement, basic sales/referrals experience, client service orientation, sales experience desired, excellent communication skills, analytical and problem-solving skills, basic computer and digital tools skills, and preferred retail experience. Education required is a High School diploma or equivalent.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Citi Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time,

Similar Jobs

NavitsPartners

Obstetric Nurse - NJRN Job at NavitsPartners

 ...Nurse Responsibilities : As an Obstetric Nurse, you will assist in the care of expectant mothers throughout their pregnancy, labor, and delivery process. You will monitor maternal and fetal health, provide pain relief options, and support the delivery process in... 

Globe Life

Remote Representative Job at Globe Life

 ...Life AIL Division: Omid Organization-Work from Home & Build a Career with Purpose!We're hiring...  ...What we offer: Remote, flexible work schedule Unlimited Earning Potential...  ...Start your insurance career today.Apply now and make a difference from anywhere... 

Lynden Logistics

Cargo Handler Job at Lynden Logistics

 ...intermediate position responsible for performing all aspects of cargo operations. This is a safety sensitive position. Why you...  ...inbound status to determine when consoles should be recovered from airlines; loads and unloads containers or pallets; performs OS&D... 

NRI North America

SailPoint QA Tester Job at NRI North America

 ...Title: SailPoint IdentityIQ / IdentityNow QA Tester (Subcontract at an NRI) Through NRI Resource Management Services (RMS), we...  ...cases, identify defects, and collaborate with development and product teams to ensure that SailPoint applications meet business requirements... 

Professional Performance Development Group, Inc

Certified Nurse Midwife Job at Professional Performance Development Group, Inc

****Opportunity to Earn Up To $93 per hour for Labor and Delivery**** QUALIFICATIONS: Degree/Education: Masters degree in nursing. Graduate of a certified nurse midwife education program accredited by the American College of Nurse Midwives (ACNM) Certifications...