Information Technology Manager Job at The Phoenix Group, New York, NY

akNQQnJRaXRYQWF3U1hWL3B6RzNLQlBsZ1E9PQ==
  • The Phoenix Group
  • New York, NY

Job Description

Responsibilities:

  • Lead the planning, execution, and delivery of business-critical projects using broad expertise in project and team management—working independently and in collaboration with department heads.
  • Provide strategic leadership and oversight of the Company’s IT infrastructure, ensuring alignment with organizational goals.
  • Partner with executive leadership to identify, assess, and address the company’s technology needs.
  • Deliver responsive, high-quality technical support to staff regarding hardware, software, and IT systems.
  • Manage outsourced IT services, ensuring performance, cost-efficiency, and alignment with service level expectations.
  • Oversee procurement, inventory management, and lifecycle disposition of all hardware and software assets.
  • Act as the primary liaison for IT-related vendor engagements, including bids, contracts, and ongoing service agreements.
  • Proactively monitor IT systems for security threats by reviewing firewall logs, event logs, patch reports, antivirus scans, and related metrics to safeguard critical operations.
  • Ensure the confidentiality, integrity, and availability of all IT systems, communication platforms, and infrastructure.
  • Develop, implement, and regularly update disaster recovery and business continuity plans.
  • Lead both internal and remote business continuity test drills, managing all phases from planning through post-test evaluation.
  • Supervise IT-related components of office construction and renovation projects.
  • Coordinate and support all IT-related internal and external audits, examinations, and compliance reviews, including responses to findings and recommendations.
  • Perform other related duties and projects as assigned.

Qualifications:

  • Bachelor’s degree required; advanced certifications are a plus.
  • Project Management certifications (e.g., CAPM, PMP) and technical certifications (e.g., MCITP, VCP) are advantageous.
  • 5–7 years of hands-on IT experience with demonstrated supervisory responsibilities; law firm experience preferred.
  • Strong application support skills and in-depth technical knowledge of telecommunications, networking, and PC operating systems, including:
  • Microsoft Windows 10 and above, Office 2016 and Office 365
  • Microsoft Outlook with cloud-based Exchange
  • PC imaging and deployment tools (e.g., Intune)
  • iManage Cloud Document Management
  • Litera Workshare, Adobe Acrobat
  • Veeam for data backup and recovery
  • Video conferencing platforms (Zoom, MS Teams, WebEx, etc.)
  • Worldox, Workshare Professional, Power PDF
  • CRM and Rippe & Kingston billing software
  • eDiscovery tools (e.g., Relativity and other hosted platforms)
  • Proficient in VMware and virtualized environments.
  • Experience managing mobile devices (iOS, Android), MDM solutions, and office equipment (HP, Canon, Xerox).
  • Working knowledge of Active Directory and basic network administration.

Job Tags

Remote job,

Similar Jobs

ConXtech

Director of Quality Assurance (Pleasanton) Job at ConXtech

 ...: ConXtech is seeking an experienced Quality Assurance professional that will develop, implement...  ...innovation within the QA department Work closely with engineers, project managers...  ...working: Youll be working remotely from home with the occasional onsite meeting as... 

TSR Consulting Services, Inc.

WW Medical Communications Manager - Solid Tumor Oncology Job at TSR Consulting Services, Inc.

 ...Position Summary The primary responsibility for the WW Medical Communications Manager is the development and execution of a comprehensive,...  ...materials, FAQs, and backgrounders to address specific unsolicited health care provider and payer requests for health economic or... 

Hefty Rhino Junk Removal Llc

Non CDL Driver Laborer Job at Hefty Rhino Junk Removal Llc

 ...Rhino Junk Removal is looking for someone who is hardworking with a positive attitude. The Junk Removal Driver is responsible for driving the truck, leading the crew & physically loading the truck with your team. This is a driver position combined with physical... 

City Colleges of Chicago

College Work Study Student - Office of the President Job at City Colleges of Chicago

College Work Study Student - Office of the President Financial Aid - College Work Study StudentDAL00015532 days agoCollege Work Study- Office of the PresidentDaley CollegeCity Colleges of Chicago (CCC), the largest community college system in Illinois, is made up... 

Inova Health System

Diagnostic Imaging Technical Lead Job at Inova Health System

 ...perform additional duties as assigned. * Ask your Recruiter for the full job description!*Job Requirements: ** *Education:* Graduate of accredited school/program of radiography * *Experience:* Minimum of 3 years of Imaging experience in an applicable modality (...