Lead UX Designer - eData Job at Capital One Careers, New York, NY

akNYUHBBZXNXUTYzVDNKeXB6T3dKQkhpakE9PQ==
  • Capital One Careers
  • New York, NY

Job Description

Lead UX Designer - eData

We are currently seeking a Lead UX Designer, eData to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering world-class products that redefine our customers’ day-to-day financial activities.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo.

What You’ll Do: 

As a leader and maker, you’ll be asked to handle responsibilities, including:

Strategy & Planning

  • Collaborating with technology, product, and business teams to uncover customer and business needs — then translating them into intuitive and engaging digital experiences

  • Translating complex ideas into understandable concepts that evolve and enhance the product experience 

  • Engaging in portfolio prioritization to help set the strategy and product road map for the team

  • Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition 

  • Advocating for the customer through human-centered design methods, including: discovery, research sketch sessions, and user testing

  • Championing prioritization of design centered product enhancements grounded in research and analysis 

  • Working with partners and teams across various geographies

  • Embracing and advocating for an experience mindset

Leading & Developing Teams

  • Building and leading successful teams through career development by mentoring, coaching, and elevating others

  • Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks

  • Navigating conflict resolution within your team as well as within projects, teams and partner relationships

Discovering & Delivering

  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities 

  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams 

  • Driving end-to-end product design by:

    • Working with researchers to understand customer needs and define opportunities through usability and empathy studies 

    • Framing problems, defining insights, and designing new methodologies/practices to serve customer needs

    • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

    • Planning and facilitating workshops with internal and external stakeholders to align with business needs

    • Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines

    • Storytelling and presenting visual concepts to various stakeholders

    • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualification

  • At least 5 years of experience with User Experience design

Preferred Qualifications

  • Experience designing for cross channel experiences

  • Experience working with a variety of business partners and delivering outcomes

  • Familiarity with design and prototyping tools, such as Sketch and/or Figma

  • Familiarity with working in an established design system

  • Experience managing a cross-functional team

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $158,400 - $180,800 for Manager, Design



 

New York, NY: $172,800 - $197,200 for Manager, Design



 

Richmond, VA: $144,000 - $164,400 for Manager, Design



 

San Francisco, CA: $172,800 - $197,200 for Manager, Design



 



 



 



 



 



 



 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the   Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Tags

Full time, Part time, Local area, Shift work,

Similar Jobs

Britt Medical Search

Physician / Neurology / Pennsylvania / Locum or Permanent / Neurology Opening in Central PA - outpatient, M-F schedule Job Job at Britt Medical Search

 ...Neurology practice offers an exciting opportunity for a BC/BE neurologist to join a growing team. The practice currently includes 3 neurologists and 3 APPs with plans to grow to 5 neurologists 2 inpatient and 3 outpatient office practice physicians. Our neurology team... 

RON MCKINNEY PHOTOGRAPHY

DATA ENTRY CLERK Job at RON MCKINNEY PHOTOGRAPHY

 ...This is a remote position. Job Summary We are seeking a detail-oriented and organized Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately inputting and managing data within our databases, ensuring that all information... 

Elwood Staffing

Picker/Packer Job at Elwood Staffing

 ...Picker/ Packer. Are you looking for a warehouse role that involve Pick/ Pack and Shipping and Receiving? Look no further and apply below. Company Profile. Our client specializes in critical and demanding hose, rubber and expansion joint applications Packer, Picker, Materials... 

Headway

Licensed Clinical Psychologist Job at Headway

 ...established practice of your own, were excited to support you...  ...for you. Maintain a flexible schedule by deciding how many clients you...  ...you can set the hours that work for you. Grow your caseload...  ...telehealth while working from home. We accept the following licenses... 

JENNMAR Services

Coal Miner / Coal Mining Job at JENNMAR Services

 ...JENNMAR Services, is currently seeking Underground Coal Miners for the Cameron , and Dallas, WV areas . These are full-time coal mining positions with competitive salary and benefits available. No Certifications? No Problem! We also offer classes to get...