Job Description

Overview

Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.

Summary of Duties

Summary of Duties : Are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? We are seeking a talented Practice Manager to take the reins and ensure the seamless operation of our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!

Key Responsibilities

• Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling
• Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment
• Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance
• Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes
• Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc

Qualifications and Skills

• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required
• Leadership and supervisory skills
• Consistent professional conduct and meticulous attention to detail.
• Excellent verbal and written communication skills

Hours

• Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Tuesday: 12:30PM-7:00PM
• Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Thursday: 12:30PM-7:00PM
• Friday: 7:00AM-1:00PM

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing

Referrals increase your chances of interviewing at Complete Care Centers by 2x

Get notified about new Front Office Manager jobs in .

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job Tags

Similar Jobs