ABOUT THE ROLE
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This position drives strategy execution by overseeing and managing all operations within a defined market and product line. The specific areas of focus include, but are not limited to, employee productivity, operational efficiency, customer service levels, and employee retention and satisfaction by maintaining a positive working environment.
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WHAT YOU'LL BE DOING
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• Ensures the operations achieve business objectives by providing direction and oversight to managers.
• Supports the region in achieving overall P&L targets by identifying opportunities for improvement as well as collaborating across the region to leverage resources, etc.
• Participates in the preparation of operating budgets.
• Conducts operations reviews to assess all cost drivers that impact financials. Monitors and controls operational volumes, capacity, material use, inventory data, etc. Reviews financial statements, operations and cost reports, and other key performance indicators to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Creates and enforces a culture of safety and environmental stewardship. culpable for maintaining safe working environments and ensuring compliance with local, state and federal safety regulations;
coordinate closely with local Safety Manager. Assure adherence to applicable legislation and regulations, including permit and environmental conditions; coordinate with local Environmental Manager.
• Develops staffing plans and establishes work plans and schedules on projects. Responsible for personnel management including recruitment, supervision, disciplinary actions, performance appraisals
and termination of employment. Prioritizes staff workloads in order to meet product needs/objectives in all areas. Develops and trains staff to assure high skill levels. Partners with Human Resources on employee development and succession planning initiatives.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Improves productivity by analyzing Key Performance Indicators (KPIs), and developing strategies and recommendations for improvement.
• Works closely with management to identify and address customer service, union, and fleet related concerns.
• Regularly interfaces with sales and operations to assure understanding of current and future workload and required staffing.
• Drives productivity, motivation and morale within the department. Motivates employees to highest potential and builds effective teams. Promotes positive and cooperative attitudes to ensure company and customer satisfaction. Prioritizes work and manages time effectively to ensure customers' needs, staff training and administration duties are fulfilled
• Promotes and leads through safety objectives to ensure the highest standard of safety is observed
• Other duties as assigned.
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