Position: Overnight Logistics Dispatcher (12-Hour Shift | Piano Schedule)
Schedule: 6:00 PM - 6:00 AM | Rotating Weekends Off (Piano Schedule)
Location: Irving, TX 75038
Industry: Temperature-Controlled Freight & Refrigerated Logistics
We are hiring for a critical overnight dispatching role with a leading logistics and supply chain provider specializing in temperature-sensitive freight . This role is essential in maintaining smooth after-hours operations and ensuring safety, compliance, and timely delivery across all active shipments.
Key Qualifications (Must Haves):Proven experience using AS/400 or similar transportation management systems
Hands-on dispatching experience in the logistics or trucking industry
Strong working knowledge of refrigerated trailers (reefers) and temperature-controlled freight
High Energy & Positive Attitude - Engaged, proactive, and enthusiastic team player
Excellent Attendance & Dependability - Punctuality and reliability are non-negotiable
Industry Knowledge - Solid understanding of dispatch operations in a fast-paced logistics setting
Guide drivers to ensure on-time and safe freight deliveries
Maintain real-time communication with drivers via phone and messaging platforms
Use sound judgment to address or escalate service issues and safety concerns
Deliver timely feedback to drivers regarding performance and route updates
Document driver conduct and shift communications accurately
Monitor all in-progress shipments and provide dispatch instructions as needed
Update system records for driver location and check-ins
Electronically assign and dispatch trucks
Provide verbal instructions on complex loads (e.g., multi-stop or sensitive freight)
Monitor inbound messages and respond appropriately
Take action on GPS delays, routing issues, or late load status
Handle and document service exceptions and accessorial charges
Maintain current records on driver availability and estimated times of arrival
Monitor driver fueling compliance and issue new routing as needed
Control fuel card access and update home time/shop statuses
Support high-priority customer accounts with tracking and email communication
Review active temperature-sensitive freight and coordinate responses as necessary
Analyze incoming refrigeration system alerts and notifications
Take investigative action on all alerts, even recurring ones
Escalate unresolved alerts to ensure freight integrity and compliance
Failure to properly monitor this function may result in corrective action
Initiate reports for accidents or cargo claims (OS&D)
Monitor facility access and gate activity during shift
Report safety issues and escalate when appropriate
Shift Details:
This is a 12-hour overnight position operating on a "piano schedule" , meaning you will work every other weekend, offering better work-life balance.
Ideal for candidates who thrive in fast-paced logistics environments, possess excellent communication skills, and enjoy working independently during non-standard hours.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
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