Scope: Part-Time position for the PM Shift
Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
Primary Responsibilities:
Ø Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.
Ø Checks guests out of the hotel; processes customer payments according to established policies and procedures.
Ø Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Ø Cross trained to perform Night Audit duties.
Ø Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Ø Books guest reservations or coordinates with reservation center.
Ø Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
Ø Issues, controls and releases guest safe-deposit boxes.
Ø Performs telephone operator duties to answer guest calls, dispatch shuttle, record guest calls in guest call log, dispatch calls to appropriate staff respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
Ø Provides a professional image at all times through appearance and dress.
Ø Follows company policies and procedures.
...developing, managing, and expanding the client base to meet Wells sales goals for facades building solutions; collaborating with... ...solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that...
...expected to work under the supervision of senior engineers to develop design drawings. Responsibilities Draft MEP Designs in AutoCAD / AutoCAD MEP as directed by the senior engineers. Perform site visits and existing condition surveys. Interact with clients...
...States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora Asset Protection is constantly evolving to ensure products are available for our clients. Our leaders employ cutting-edge...
...you're passionate, driven, and ready to make an impact, we want YOU on our team!#127775; We're Hiring: Associate Attorney Immigration Law #128205; Location: Peachtree Corners, GA #128293; What You'll Do: Be a Legal Trailblazer: Develop...
...owners, operators, and developers in the U.S., delivering innovative, renewable power solutions that accelerate the world towards a sustainable, low-carbon future. With over 2,200 MW of wind, solar and storage assets across North America, Terraform Power offers a multitude...