Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Employment Details Sales & Customer Service Representative The Employee shall be employed by Prestige Auto Appearance as a sales representative, responsible for selling vehicle surface protection packages such as window tint, paint protection films, ceramic coatings, wheel repairs, paint less dent removal and to automotive customers.
The Sales & Customer Services Representative will be responsible for driving sales and ensuring high levels of customer satisfaction through excellent sales service. The successful candidate will be well-versed in PAA's product offerings and capable of advising customers based on their needs and preferences.
Key Responsibilities - Present, promote, and sell products/services using solid arguments to existing and prospective customers
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- 75 outbound calls per day
Required Qualifications - Proven work experience as a Sales Representative
- Excellent knowledge of Google Suites (Docs, Sheets, Gmail, Keep, etc)
- Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
- Familiarity with virtual phone system such as Ring Central
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication, and negotiation skills
- Prioritizing, time management, and organizational skills
- Ability to create and deliver presentations tailored to the customers needs
- Relationship management skills and openness to feedback
Job Responsibilities - Following a strategic sales cycle to create, convert and retain customers
- Actively sell PAAs products to customers through inbound and outbound sales calls, emails, and in-person visits.
- Provide exceptional customer service by addressing inquiries, complaints, and issues in a timely and professional manner.
- Assist customers with product selection and provide recommendations based on their needs.
- Follow up with customers to ensure satisfaction with products and services and identify opportunities for additional sales.
- Maintain accurate records of all customer interactions and sales activities in our CRM system.
- Collaborate with the sales and marketing team to identify new target markets and opportunities for growth.
- Keep up-to-date with industry trends and product knowledge to maintain a competitive edge.
- Communicate and record project information accurately and efficiently with the installation team for smooth and successful outcomes.
- Set the tone of the environment, ensuring that the space is in mint condition, music is on and the candle is lit.
Job Tags
Work experience placement,