Job Description

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work.

• Welcomes and establishes rapport with guests.
• Makes suggestions regarding food and/or beverages.
• Takes guest food and/or beverage orders.
• Prepares salads, ladles soup, brews coffee and tea, and prepares desserts.
• Delivers guest food and/or beverage orders.
• Uses POS system.
• Collects payment.
• Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guest who appear to be under 30 years of age and attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Performs all necessary side work and additional duties including cleaning trays, tables, refilling and restocking supplies, etc.
• Performs services and duties for other servers by picking up and delivering orders when necessary.
• Works with other servers to expedite service at all tables.

Bring Us Your Best.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma, GED or comparable experience
• Prior customer service in a fast paced environment preferred - Previous cashiering experience in a high volume restaurant preferred - Read, write, speak and understand English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed - Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodations
• Must be able to respond to visual and aural cues
• Able to work at a fast pace in an often crowded/noisy environment
• Must be able to accurately and quickly process all cash transactions
• Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables and chairs)
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, Credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing - Must be able to maintain a neat and professional appearance and uphold the company appearance standards.
• Must successfully complete ServSafe Alcohol training certification course.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

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