Senior Product Manager Tech, Speed, Prime & Delivery Experience Job at Jobleads-US, Seattle, WA

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  • Jobleads-US
  • Seattle, WA

Job Description

Senior Product Manager Tech, Speed, Prime & Delivery Experience At Amazon, our core customer promise is delivering millions of items at unparalleled speed. The Amazon Delivery Experience team is dedicated to creating seamless, end-to-end customer journeys—from the moment a customer clicks 'order' until their items are in hand. We are looking for a Senior Product Manager, Technical, to lead our Speed Discovery initiatives and enhance the delivery experience for customers in Japan. As the Senior Product Manager - Technical, you will be responsible for building the next curve bending innovation on delivery speed based on both customer and operational insights. You will collaborate with cross-functional teams, including data science and software development, both locally in Japan and globally, to deliver innovative solutions that enhance the delivery experience. Key job responsibilities Roadmap Ownership: Own and articulate the vision for Amazon Sub-Same-Day programs, setting clear objectives and priorities that align with customer needs and operational capabilities. Collaboration: Partner with technology and data science teams to develop and enhance local customer experience (CX) features that drive efficiency and satisfaction in our delivery processes. Cross-Regional Influence: Work closely with teams in Japan and worldwide to influence and deliver capabilities tailored for Japanese customers, ensuring a cohesive and high-quality delivery experience. Performance Measurement: Establish mechanisms to measure the quality and performance of delivery programs. Utilize data-driven insights to assess effectiveness and identify areas for improvement. Customer Insights: Gather and analyze customer feedback and operational data to inform product decisions and drive enhancements to the delivery experience. Innovative Solutions: Stay abreast of industry trends and best practices to introduce innovative solutions that enhance speed and reliability in delivery. BASIC QUALIFICATIONS - Bachelor's degree

  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS - Experience with end to end product delivery Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: February 19, 2025 (Updated 34 minutes ago) Posted: May 19, 2025 (Updated about 1 hour ago) Posted: April 28, 2025 (Updated about 1 hour ago) Posted: April 30, 2025 (Updated about 1 hour ago) Posted: May 14, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr Jobleads-US

Job Tags

Local area, Worldwide,

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